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TERMS & CONDITIONS

AIRLINE TICKETS

Fare Quote Guarantee:


All Airline Ticket quoted Fares and Rules are subject to change without notice. Fares and Taxes are not guaranteed until ticketed by MyLowFare.com. Payment by Credit Card for some Airlines carry a Credit Card surcharge of 4% additional to the total amount quoted (including tax). Shipping charges are additional.

Payments:


All Payments are due at the time of you confirming the issue of Airline Tickets.  For payments by checks we request you to send a fax copy of the check so that we have a confirmation to issue the tickets. If your Check payment or your Credit card is declined or does not have sufficient funds, you will not be issued tickets.  Processing your Check or Credit Card again may incur a penalty of $50 additional on some Airline tickets issued by MyLowFare.com.

Credit Card Payments:
MyLowFare.com reserves the rights not to issue Airline Tickets if it suspects misuse of a Credit card or is unable to verify the identity of the credit card holder or credit card billing address does not match or if the credit card charge is declined.
Following documents are requested for Credit Card Payments:
1) Copy of Photo Identification like driver's license or passport containing credit card billing address.
2) Copy of Front and Back side of Credit Card.
3) Filled and signed Credit Card Authorization form which can be downloaded from the following link: http://www.MyLowFare.com/forms/ccaform.pdf.
All documents should be faxed to (248) 251 0214.
Customers booking online through our web portal online booking engine are required to fax the above documents without which, MyLowFare.com reserves the right to cancel their booking.

Penalties for Cancellation/Change of Date/Reissue:


All Airlines charge a Penalty for Cancellation/Change of Date/Reissue and the penalty policies vary for each Airline and are not waived by the Airlines and this information can be obtained from our Travel Agent at the time of booking or purchase.  No refunds are available for Partially traveled iternaries, Sale Fares and Published fares.

To change or cancel your flight iternary, call this travel agency or the airline you are scheduled to take at least 72 hours before departure.  If your iternary is not canceled, you may not be eligible for a refund. 

For change of Date or Flight Iternary where it is allowed, you will have to pay the penalty and the fare difference if reservation is not available in the same class in which the reservation was previously booked or due to change of fare applicable for the travel season in concern.

When changing dates due to medical reason, to get a change of date or reissue penalty waiver, you need to submit medical documents in original from the Physcian and the Hospital which you were admitted stating the reason for not being able to travel and as to how long a duration you cannot travel. These documents will be submitted to the airline for their review. The decision to give a penalty waiver is the airlines decision and is not guaranteed.

Rerouting of Air Tickets:


REROUTING is not allowed once an itinerary is ticketed.

As per airline policy rerouting is not allowed unless a ticket is booked in a booking class for which airlines allows rerouting. All tickets issued by MyLowFare are nonreroutable unless specifically requested by the customer to ticket it in a reroutable booking class.

Refunds for Cancellations:


NO REFUNDS are allowed for Partially Traveled Iternaries.

All tickets should be returned to MyLowFare.com for refund processing.  MyLowFare.com will not process refunds if the tickets are not returned to us.  All refunds generally take 4 to 8 weeks after we receive the tickets.

When cancelling due to medical reason, to get a cancellation penalty waiver, you need to submit medical documents in original from the Physcian and the Hospital which you were admitted stating the reason for not being able to travel and as to how long a duration you cannot travel. These documents will be submitted to the airline for their review. The decision to give a penalty waiver is the airlines decision and is not guaranteed.

Processing and Service Fees charged are non-refundable.

Refunds for No Show:


NO REFUNDS are allowed for No Show or missed flights.

Contact Airline directly for any No Show or missed flights. For a list of airline contact numbers please click on the following link: AIRLINE NUMBERS

Passengers are advised to buy Travel Insurance to cover the charges incurred in these circumstances.

Lost Tickets:


Lost, stolen or destroyed tickets must be paid for until refund is obtained from the issuing airline, subject to an airline imposed service charge.

Passengers are advised to buy Travel Insurance to cover the service charges associated with lost or stolen or destroyed tickets.

Seating:


Seating (Aisle/Window/Bulkhead/Bassinet) should be specified before ticket order.  We advise you to reconfirm the same with the Airlines.

Meals:


Meals (Vegetarian/Non-Vegetarian) should be specified before ticket order.  We advise you to reconfirm the same at least 5 days prior to departure with the Airlines.

Change of Name:


Airline Tickets are NON-TRANSFERABLE once a reservation is made. Tickets can only be used by the person whose name appears on the ticket.

Paper Tickets:


For travel within the USA, all Airlines charge a fee of $20 per Airline Ticket when a paper ticket is purchased instead of an e-Ticket. Shipping Charges are additional.

Insurance:


Baggage: Airline insurance for baggage has limited liability.  MyLowFare.com does not cover for loss of baggage to passengers during their travel.

Shipment of Air Tickets: Air Tickets are shipped by MyLowFare through DHL Express or Fedex or UPS depending on the customer requirements and do not cover loss of air tickets if lost or not delivered in time during shipment.

Lost Tickets: Airlines or MyLowFare.com do not cover charges associated with tickets which are are lost or stolen or destroyed.  

Health: Airlines or MyLowFare.com do not cover for charges associated with health problems for passengers during their travel.  

Schedule Change: MyLowFare.com does not cover for charges incurred associated with airline schedule changes which may result in passengers needing to spend in hotel or transportation or boarding charges or any other associated charges which are related to the incident.  

We advise you to protect yourselves by buying additional travel protection or insurance plans which will help you in protecting yourselves for unforeseen circumstances like the ones listed above.

Airline Bankruptcies:


a)      If an airline declares bankruptcy, it is not obligated to carry you or to refund tickets issued before the bankruptcy.

b)      Travel agents are not allowed to refund tickets on airlines, which have declared bankruptcy.  Money given to a travel agent immediately becomes the property of the airlines, and we are required by laws to comply with the airlines orders.

c)      If an airline declares bankruptcy, it might continue service, limit service, or stop completely.  Other airlines might accept passengers under limited circumstances or may refuse to accept any passengers from the defaulted carrier.

d)      MyLowFare.com does not have liability to the passengers when this occurs and advises all its customers to get a Travel Insurance, which protects themselves in case of airline bankruptcies.

Photo ID & Travel Documents:


All Passengers should carry a photo identification for airport security and verification.

Passengers traveling outside the country in which they reside are required to carry the appropriate travel documents such as passports and visas that may be required for departure from or entry into any airport and/or country of travel. It is the passengers responsibility to take care of all the documents required. MyLowFare.com does not stand responsible for checking or verifying the documents required by the passenger.

Reservation Reconfirmation & Check ins:


Passengers are recommended to reconfirm their flights with the Airline at least 72 hours before departure and suggest a check in time of at least 4 hours prior to departure. Late check ins could result in boarding denied by the airline.  
Passengers are responsible to confirm that their reservation is valid with the airline at least 72 hours before departure. MyLowFare.com does not stand responsible if the passenger does not verify their reservations with the Airline.  All reservations and ticketing are done by MyLowFare.com in good faith to the passengers.

Consumer Disclosure Notice:


This travel agency is acting as mere agent for Suppliers in selling travel-related services, or in accepting reservations or bookings for services that are not directly supplied by this travel agency  (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.).  This agency, therefore, shall not be responsible for breach of contract or any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay, or injury to you or your companions or group members.  Unless the term “guaranteed” is specifically stated in writing on your tickets, invoice, or reservation itinerary, we do not guarantee any of such supplier’s rates, bookings, reservations, connections, scheduling or handling of personal effects.  Travel agent shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social, or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any other actions, omissions, or conditions outside the travel agent’s control.  Traveler assumes complete and full responsibility for, and hereby releases the agent from any duty of checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination and all safety and security conditions of such destinations, during the length of the proposed travel.  By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected.  This agency is not responsible for cancellation of any service/s and/or refunds from any supplier or carrier that may cease operations.  Traveler is hereby warned of the above risks as well as possible travel industry bankruptcies and medical and climatic disruptions, and is advised to obtain appropriate insurance coverage against them.  Traveler’s retention of tickets, reservations, or bookings after issuance shall constitute a consent to the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.



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