TERMS & CONDITIONS
|
AIRLINE TICKETS |
Fare
Quote Guarantee: |
All Airline Ticket quoted Fares and Rules are subject to change without notice. Fares and Taxes are not guaranteed until ticketed by
MyLowFare.com. Payment by Credit Card for some Airlines carry a Credit Card surcharge of 4% additional to the total amount quoted (including tax). Shipping charges are additional.
|
Payments: |
All Payments are due at the time of you confirming the issue
of Airline Tickets. For payments by checks we request
you to send a fax copy of the check so that we have a
confirmation to issue the tickets. If your Check
payment or your Credit card is declined or does not have
sufficient funds, you will not be issued tickets.
Processing your Check or Credit Card again may incur a
penalty of $50 additional on some Airline tickets issued by
MyLowFare.com.
Credit Card Payments:
MyLowFare.com reserves the rights not to issue Airline
Tickets if it suspects misuse of a Credit card or is unable
to verify the identity of the credit card holder or credit
card billing address does not match or if the credit card
charge is declined.
Following documents are requested for Credit Card Payments:
1) Copy of Photo Identification like driver's license or
passport containing credit card billing address.
2) Copy of Front and Back side of Credit Card.
3) Filled and signed Credit Card Authorization form which
can be downloaded from the following link:
http://www.MyLowFare.com/forms/ccaform.pdf.
All documents should be faxed to (248) 251 0214.
Customers booking online through our web portal online
booking engine are required to fax the above documents
without which, MyLowFare.com reserves the right to cancel
their booking.
|
Penalties
for Cancellation/Change of Date/Reissue: |
All Airlines charge a Penalty for Cancellation/Change of
Date/Reissue and the penalty policies vary for each Airline
and are not waived by the Airlines
and this information can be obtained from our Travel Agent
at the time of booking or purchase.
No refunds are available for Partially traveled
iternaries, Sale Fares and Published fares.
To
change or cancel your flight iternary, call this travel
agency or the airline you are scheduled to take at least 72
hours before departure.
If your iternary is not canceled, you may not be
eligible for a refund.
For
change of Date or Flight Iternary where it is allowed, you
will have to pay the penalty and the fare
difference if reservation is not available in the same
class in which the reservation was previously booked or due
to change of fare applicable for the travel season in
concern.
When changing dates due to medical reason, to get a change of date or reissue penalty waiver, you need to submit medical documents in original from the Physcian and the Hospital which you were admitted stating the reason for not being able to travel and as to how long a duration you cannot travel.
These documents will be submitted to the airline for their review. The decision to give a penalty waiver is the airlines decision and is not guaranteed.
|
Rerouting of Air Tickets: |
REROUTING is not allowed once an itinerary is ticketed.
As per airline policy rerouting is not allowed unless a ticket is booked in a booking class for which airlines allows rerouting. All tickets issued by MyLowFare are nonreroutable unless specifically requested by the customer to ticket it in a reroutable booking class.
|
Refunds
for Cancellations: |
NO REFUNDS are allowed for Partially Traveled Iternaries.
All
tickets should be returned to MyLowFare.com for refund
processing.
MyLowFare.com will not process refunds if the tickets
are not returned to us.
All refunds generally take 4 to 8 weeks after we
receive the tickets.
When cancelling due to medical reason, to get a cancellation penalty waiver, you need to submit medical documents in original from the Physcian and the Hospital which you were admitted stating the reason for not being able to travel and as to how long a duration you cannot travel.
These documents will be submitted to the airline for their review. The decision to give a penalty waiver is the airlines decision and is not guaranteed.
Processing and Service Fees charged
are non-refundable.
|
Refunds
for No Show: |
NO REFUNDS are allowed for No Show or missed flights.
Contact Airline directly for any No Show or missed flights. For a list of airline contact numbers please click on the following link: AIRLINE NUMBERS
Passengers are advised to buy
Travel Insurance to cover the charges incurred in these circumstances.
|
Lost
Tickets: |
Lost, stolen or destroyed tickets must be paid for until
refund is obtained from the issuing airline, subject to an
airline imposed service charge.
Passengers are advised to buy
Travel Insurance to cover the service charges associated
with lost or stolen or destroyed tickets.
|
Seating: |
Seating (Aisle/Window/Bulkhead/Bassinet) should be specified
before ticket order. We advise you to reconfirm the
same with the Airlines.
|
Meals: |
Meals (Vegetarian/Non-Vegetarian) should be specified before
ticket order. We advise you to reconfirm the same at
least 5 days prior to departure with the Airlines.
|
Change
of Name: |
Airline Tickets are NON-TRANSFERABLE once a reservation is made. Tickets can only be used by the person whose name appears on the ticket.
|
Paper
Tickets: |
For travel within the USA, all Airlines charge a fee of $20
per Airline Ticket when a paper ticket is purchased instead
of an e-Ticket. Shipping Charges are additional.
|
Insurance: |
Baggage:
Airline
insurance for baggage has limited liability.
MyLowFare.com does not cover for loss of baggage to
passengers during their travel.
Shipment
of Air Tickets:
Air Tickets are shipped by MyLowFare through DHL Express or
Fedex or UPS depending on the customer requirements and do
not cover loss of air tickets if lost or not delivered in
time during shipment.
Lost
Tickets: Airlines or MyLowFare.com do not cover charges
associated with tickets which are are lost or stolen or
destroyed.
Health:
Airlines or MyLowFare.com do not cover for charges
associated with health problems for passengers during their
travel.
Schedule Change: MyLowFare.com does not cover for charges incurred associated
with airline schedule changes which may result in passengers needing to spend in
hotel or transportation or boarding charges or any other associated charges which
are related to the incident.
We advise you to protect yourselves by buying
additional travel protection or insurance plans which will help you in protecting yourselves
for unforeseen circumstances like the ones listed above.
|
Airline
Bankruptcies: |
a)
If an airline declares bankruptcy, it is not
obligated to carry you or to refund tickets issued before
the bankruptcy.
b)
Travel agents are not allowed to refund tickets on
airlines, which have declared bankruptcy.
Money given to a travel agent immediately becomes the
property of the airlines, and we are required by laws to
comply with the airlines orders.
c)
If an airline declares bankruptcy, it might continue
service, limit service, or stop completely.
Other airlines might accept passengers under limited
circumstances or may refuse to accept any passengers from
the defaulted carrier.
d)
MyLowFare.com does not have liability to the
passengers when this occurs and advises all its customers to
get a Travel Insurance, which protects themselves in case of
airline bankruptcies.
|
Photo
ID
& Travel Documents: |
All Passengers should carry a photo identification for airport security and verification.
Passengers traveling outside the country in which they reside are required to carry the appropriate travel documents such as passports and visas that may be required for departure from or entry into any airport and/or country of travel. It is the passengers responsibility to take care of all the documents required. MyLowFare.com does not stand responsible for checking or verifying the documents required by the passenger.
|
Reservation
Reconfirmation & Check ins: |
Passengers are recommended to reconfirm their flights with the Airline at least 72 hours before departure and suggest a
check in time of at least 4 hours prior to departure. Late
check ins could result in boarding denied by the airline.
Passengers are responsible to confirm that their reservation
is valid with the airline at least 72 hours before
departure. MyLowFare.com does not stand responsible if the
passenger does not verify their reservations with the
Airline. All reservations and ticketing are done by
MyLowFare.com in good faith to the passengers.
|
Consumer
Disclosure Notice: |
This travel agency is acting as mere agent
for Suppliers in selling travel-related services, or in
accepting reservations or bookings for services that are not
directly supplied by this travel agency
(such as air and ground transportation, hotel
accommodations, meals, tours, cruises, etc.).
This agency, therefore, shall not be responsible for
breach of contract or any intentional or careless actions or
omissions on part of such suppliers, which result in any
loss, damage, delay, or injury to you or your companions or
group members. Unless the term “guaranteed” is specifically stated in
writing on your tickets, invoice, or reservation itinerary,
we do not guarantee any of such supplier’s rates,
bookings, reservations, connections, scheduling or handling
of personal effects. Travel
agent shall not be responsible for any injuries, damages, or
losses caused to any traveler in connection with terrorist
activities, social, or labor unrest, mechanical or
construction failures or difficulties, diseases, local laws,
climatic conditions, abnormal conditions or developments, or
any other actions, omissions, or conditions outside the
travel agent’s control.
Traveler assumes complete and full responsibility
for, and hereby releases the agent from any duty of checking
and verifying any and all passport, visa, vaccination, or
other entry requirements of each destination and all safety
and security conditions of such destinations, during the
length of the proposed travel.
By embarking upon his/her travel, the traveler
voluntarily assumes all risks involved in such travel,
whether expected or unexpected.
This agency is not responsible for cancellation of
any service/s and/or refunds from any supplier or carrier
that may cease operations.
Traveler is hereby warned of the above risks as well
as possible travel industry bankruptcies and medical and
climatic disruptions, and is advised to obtain appropriate
insurance coverage against them.
Traveler’s retention of tickets, reservations, or
bookings after issuance shall constitute a consent to the
above and an agreement on his/her part to convey the
contents hereto to his/her travel companions or group
members.
|
COPYRIGHT MYLOWFARE 2001 - 20208 |